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The box "Remember Password" should be checked belowĭO NOT hit Next or Finish.Click "More Settings" on the bottom right.Ĭlick on "Outgoing Server" tab and select/check "My outgoing SMTP server requires authentication". Password: same pswd used to sign into this email *** Email address is removed for privacy *** Incoming Server: (this was so for me in the Tampa Bay area.some of you may have had Time Warner so check on your provider's site) ***Before you hit Next, be sure to check the select at the bottom left which says "Manual Setup or Additional Server."Īccount Type: IMAP (it should be on POP3 as a default, you need to click on that and change it to IMAP) Your Name : this should be how you want your name to display on your email Once it is deleted, (from the same "Account Settings") you can then add an account. From here you can delete the problematic email account. Now select FILE again and this time select "Account Settings" on the right. Select "Outlook Data File (.pst)" and Finish In Outlook 2013, hit "File" in upper left hand corner and select "Open and Export"Ī box will pop up, select "Export to a File" and click NEXT

I did this process with a test account before I changed my main accounts for fear of losing everything, but this worked for me.ĭelete your email account from Outlook.

I realized my roadrunner email being a set up as a POP3 account was a problem and needed to be changed to IMAP. I actually solved this after 2 days of research and it would not let me reply to the previous threads so I thought I would post it here in hopes to help others!Īfter trying NUMEROUS things suggested by x y z all over the net, to Spectrum customer service?.this is what worked for me.